How PolyCore helped clients reduce turnaround time, control cost, and deliver high-quality multilingual transcription under pressure.
One of our key clients had a backlog of 120 hours of interviews, some conducted in English and some in two languages, requiring transcription into their own template.
Human transcription would have cost at least $15,000 and required around 10 transcribers to finish within one week, with risks around consistency and variable quality.
PolyCore proposed AI transcription adapting the client’s own template into the final output.
Promised delivery within 2 days at almost 25% of the original cost.
2-day urgent delivery for a high-volume transcription backlog.
Delivered at almost 25% of the expected human transcription cost.
Adopted the client template into our AI engine to deliver structured output with zero client comments on final delivery.
Overcome technical requirements, short TAT.
“Thank you Guys for the great help, you literally saved the day.”
How PolyCore helped clients reduce turnaround time, control cost, and deliver high-quality multilingual transcription under pressure.
The client asked PolyCore to evaluate an Urdu AI transcription produced by another solution.
Our team found missing audio parts and mixed characters between English, Urdu, and Hindi.
The client was facing a lot of pressure and an escalated situation from a key end client complaint. They needed the files fixed and they needed them fast.
We recommended redoing the transcription from scratch.
A third-party review was conducted confirming PolyCore’s AI transcript to be far better than the original transcript.
PolyCore applied HITL approach to deliver a final quality output.
Audit failed transcript
Redo transcription from scratch using our AI solution
Human review and quality control
Submit final polished transcript
24-hours urgent delivery for a complex file.
Structured output with zero client comments on final delivery.
AI transcription strengthened by human review when final quality required it.
The recovered transcript protected trust and changed the client conversation.
“This was a key client for us and you turned them from threatening to cancel all their work with us to thanking us and planning for future assignments.”